If You are looking for How to chat with Amazon customer care in Amazon App, then here is the 8 step guide given in this article.
There are mainly two ways to talk with amazon customer care. In the first one, you can Directly call them & in the second one you can chat with them through text messages on the amazon app.
If you think that the first method is not appropriate for you then you can try the second method. So let’s see the steps.
How to chat with Amazon customer care in Amazon App
1) In the first step open the amazon app & tap on the hamburger icon at the bottom right corner.
2) After that tap on the Customer Service option you get next to settings.
3) After that scroll down & tap on the “Chat with us” button at the bottom left corner.
4) Now Just follow the on-screen instructions, For example in the chatbox if you got your product, tap on “Yes, that’s correct”.
5) Now click on the Customer care icon at the middle bottom.
6) After that confirm on the next page by tapping on the Yes button.
7) On the next page, tap on the “Chat with customer service” button.
8) Here you go, An Amazon associate will join your chat within few seconds.
Wrap up: chat with Amazon customer care
This is all on the topic of How to chat with Amazon customer care in Amazon App. I hope it helps you.
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