How to chat with Amazon customer care in Amazon App

How to chat with Amazon customer care in Amazon App

If You are looking for How to chat with Amazon customer care in Amazon App, then here is the 8 step guide given in this article.

There are mainly two ways to talk with amazon customer care. In the first one, you can Directly call them & in the second one you can chat with them through text messages on the amazon app.

If you think that the first method is not appropriate for you then you can try the second method. So let’s see the steps.

Also Read:- How to clear search History on Amazon shopping App

How to chat with Amazon customer care in Amazon App

1) In the first step open the amazon app & tap on the hamburger icon at the bottom right corner.

How to chat with Amazon customer care in Amazon App

2) After that tap on the Customer Service option you get next to settings.

How to chat with Amazon customer care in Amazon App

3) After that scroll down & tap on the “Chat with us” button at the bottom left corner.

How to chat with Amazon customer care in Amazon App

4) Now Just follow the on-screen instructions, For example in the chatbox if you got your product, tap on “Yes, that’s correct”.

How to chat with Amazon customer care in Amazon App

5) Now click on the Customer care icon at the middle bottom.

How to chat with Amazon customer care in Amazon App

6) After that confirm on the next page by tapping on the Yes button.

How to chat with Amazon customer care in Amazon App

7) On the next page, tap on the “Chat with customer service” button.

How to chat with Amazon customer care in Amazon App

8) Here you go, An Amazon associate will join your chat within few seconds.

How to chat with Amazon customer care in Amazon App

Also Read:- How to clear search History on Amazon shopping App

Wrap up: chat with Amazon customer care

This is all on the topic of How to chat with Amazon customer care in Amazon App. I hope it helps you.

If you got any issues then feel free to ask in the comment section or in our Telegram Group.

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